Following Black Friday last week and Cyber Monday earlier this week, we have been made aware that a number of parcel deliveries are being delayed due to record volumes, so unfortunately some items are taking a bit longer to arrive than normal.
Royal Mail (UK)
While service levels are generally very good, as with many other companies, due to Covid-related guidelines, staff shortages at various facilities across the country will cause delivery issues, depending on the item’s origin and its final destination, as parcels and letters move between collecting delivery offices, local and national distribution hubs and then onto delivering delivery offices. It’s all a bit hit and miss to be honest, some packets and letters are arriving on time, some are taking a couple of days longer, while some are taking up to two weeks to be delivered.
An Post (Ireland)
Small packets and parcels sent by us from the UK with Deutsche Post or Royal Mail, as well as larger parcels sent with DHL Parcel, are handled in Ireland by An Post.
We have been advised by DHL Parcel that due to record volumes of packets and parcels entering Ireland, combined with lockdown restrictions and other Covid-related guidelines, the Dublin mail centre is struggling to cope and thus a large number of parcels are being delayed. We have observed that while parcels are normally delivered within 48 hours, some of our Ireland-bound parcels are taking up to two weeks to be delivered.
Parcel deliveries in the UK with Parcelforce, DPD and DHL Parcel are generally operating well with no major issues that we have been made aware of.
Heavy snow in Scotland over the last couple of days has caused some trouble up there, so some disruption and delay can be expected.