Manage your DHL Express delivery

UK Domestic

In particular to delivery addresses in Northern Ireland, Isle Of Man and some areas of Scotland, where it is more economical for us to do so, we may dispatch your item with DHL Express.

A signature will normally be required on delivery, so you’ll need to ensure someone is at the address to receive it. However, if you’re not going to be at home, or if you miss your delivery, you can use the DHL On Demand Delivery tool to rearrange your delivery for another more suitable date, or request your parcel be left with a neighbour or safe place, or left at a local DHL Service Point for you to collect at your leisure.

Your DHL Express shipment number will be added to your eBay or Amazon order details, and you’ll also receive an email from DHL with notifications.

For parcels sent with DHL Parcel UK (UK Mail) to UK mainland addresses, please see our Manage Your DHL Parcel UK post instead for details on how to track and rearrange your delivery.

Europe and Worldwide

We ship worldwide with DHL Express Worldwide, as above a signature is usually required, however if you miss your delivery or want to rearrange delivery for another date, the DHL On Demand Delivery service is available in many countries, click here and select your country to begin.