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Royal Mail strikes – delivery delays to be expected

It was announced last week that the Communication Workers Union (CWU) had notified Royal Mail that it was calling on its members who collect, sort and deliver parcels and mail to take strike action on 26th and 31st August and the 8th and 9th September 2022.

The CWU has also called for its members employed by Parcelforce to do the same.

Royal Mail has well-developed contingency plans, but they cannot fully replace the daily efforts of its frontline workforce. We will be doing what we can to keep services running, but customers should expect significant disruption. 

On days when strike action is taking place: 

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) 

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place 

Our customers are advised that any items dispatched with Royal Mail or Parcelforce from the middle of next week onwards will be subject to delays and deliveries can be expected to take longer than usual, due to built-up volumes.

It is likely on the days when strike action is scheduled to take place that there will be no collections from ourselves or our fulfilment centres.

Where it is feasible for us to do so, we may at our discretion upgrade delivery services to Tracked 24 or dispatch with other courier services such as DHL Parcel or DPD, who are not affected by this industrial action.

Otherwise if you’re looking to buy an item from any of our eBay stores that shows Royal Mail as the delivery service, you’re welcome to contact us and we can offer courier delivery for an additional cost, either by adjusting the listing or requesting additional payment via PayPal.

We can only apologise in advance and hope you understand that this situation is entirely out of our hands.

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