Changes to customs processes for US buyers from February 2025
Buyers in the USA should be aware that effective from 4th February 2025, any items that they purchase from sellers outside the USA will be subject to payment of import…
Latest news and features concerning shipping and delivery services
Buyers in the USA should be aware that effective from 4th February 2025, any items that they purchase from sellers outside the USA will be subject to payment of import…
Following the introduction of new rates on our account with DHL from 1st January 2024, we have taken the opportunity to review the shipping costs that we charge to our…
It was announced last week that due to a 'cyber-attack', systems used by Royal Mail in the UK for processing and dispatching of international mail items were taken down, and…
It was announced last week that the Communication Workers Union (CWU) had notified Royal Mail that it was calling on its members who collect, sort and deliver parcels and mail…
For the past few years now, most of our international mail packets and parcels have been dispatched from the UK with Deutsche Post, via the DHL Globalmail service. Following a…
In case anyone missed that particular memo, the UK left the European Union (EU) on 1st January 2021 and became a 'third country'. From the same date also, it became…
Need to send something back to us? While we hope that all our customers enjoy their purchases, there are occasions when you may need to return your order. If you…
If we've dispatched your parcel with DPD, you can take full control of your delivery! Provide us with a valid email address and/or mobile phone number, and you'll receive notifications…
UK Domestic In particular to delivery addresses in Northern Ireland, Isle Of Man and some areas of Scotland, where it is more economical for us to do so, we may…
A couple of our suppliers who ship items direct to our customers use Fedex UK for deliveries. Unfortunately, tracking information is not as sophisticated as UK Mail or DPD, and…