Delays to post bound for Australia & New Zealand

We previously advised that our regular international post operator Deutsche Post had suspended their services to many countries worldwide owing to the current Covid-19 pandemic. We do post a large number of items bound for our customers in Australia and New Zealand, so while Deutsche Post have been unable to accept any mail packets or … Continue reading Delays to post bound for Australia & New Zealand

Delays to Royal Mail deliveries in the UK

Due to the current COVID-19 Coronavirus situation, we are noticing an increased number of parcels sent via Royal Mail to delivery addresses within the UK are taking much longer than expected to arrive with their recipient. As with many other companies during this time, Royal Mail are reporting staffing issues at various mail sorting centres … Continue reading Delays to Royal Mail deliveries in the UK

Important update – international shipping disruption

Packet & Parcel Post We have been informed today by DHL that their Globalmail service is being temporarily suspended to the following destinations: Australia, Bahamas, Bermuda, Bhutan, Brunei, Cayman Islands, Chad, China, Cuba, Djibouti, Ecuador, French Polynesia, Honduras, Hong Kong, India, Iran, Jamaica, Kuwait, Lebanon, Liberia, Libya, Macau, Maldives, Mauritania, Moldovia, Mongolia, Montenegro, Morocco, Myanmar, … Continue reading Important update – international shipping disruption

Suspension of delivery services in parts of Northern Italy

An outbreak in Northern Italy of COVID-19 has led to a government ministerial order preventing movement of people and items across a number of towns and villages in Northern Italy from 22 February and services are therefore suspended to the locations listed below until further notice. The 25 towns / villages / cities and corresponding postcodes currently affected by … Continue reading Suspension of delivery services in parts of Northern Italy

Suspension of delivery services to China, Hong Kong & Macao

Due to the ongoing situation in China with the coronavirus outbreak, we regret to inform you that we are currently unable to dispatch any items to China. Our postal operator Deutsche Post has advised us: Coronavirus impacts postal services: On February 14, Deutsche Post AG reports that its postal services to China, Hong Kong, Macao … Continue reading Suspension of delivery services to China, Hong Kong & Macao

How to track your Deutsche Post international packets

For our customers across Europe and the rest of the world, the vast majority of our small packets and parcels are now being dispatched through international post network from the UK with Deutsche Post. Packets are shipped with DHL Express to the Deutsche Post mail sorting center in Frankfurt, Germany, and from there go on … Continue reading How to track your Deutsche Post international packets