Warning about fake DPD email scam

I have been made aware today about a fake email being sent to people supposedly from DPD. The email claims that a ‘missed delivery’ has occurred, and the recipient is required to provide credit/debit card details in order to pay for a rescheduled delivery. While we do send some parcels with DPD, we would like … Read more

Latest delivery updates for UK & Ireland

Following Black Friday last week and Cyber Monday earlier this week, we have been made aware that a number of parcel deliveries are being delayed due to record volumes, so unfortunately some items are taking a bit longer to arrive than normal. Royal Mail (UK) While service levels are generally very good, as with many … Read more

Help with assembling our Premier Christmas Tree Arches

Admittedly the instructions that come with our Premier Tree Arches aren’t the most helpful, and these can be a little fiddly to assemble if you’re not sure which part goes where! If the instructions are missing from the box, they are available to view below. Inside the box 2x lower upright poles (crimped end) 2x … Read more

Despite lockdown it’s business as usual for us

The UK began another period of ‘lockdown’ yesterday (5th November) however as an online-only retailer selling many ‘essential’ products, we’d like to reassure all our customers that it’s pretty much ‘business as usual’ for us. All our suppliers are open as normal, all our delivery partners are operating as normal, so all our products continue … Read more

The ARKS Global Shop is now open!

When ARKS Global opened for business back in 2014, we started trading on online platforms such as Amazon and eBay, but it was always our ambition to have our very own online webstore. It’s hard to believe that it has taken us six years to do so, but I’m pleased to write that here in … Read more

We’re coming to OnBuy!

ARKS Global is pleased to announce that we are launching on UK marketplace OnBuy.com. What is OnBuy? We launched in November 2016 and are now the fastest-growing marketplace in the world. How, you ask? We saw what other major marketplaces offered and thought we could improve on this – so we did! We created a … Read more

Draper Tools spare parts

As part of their range of tools and equipment, Draper Tools also offer a range of spare replacement parts for a number of their products. Whether you own one of their pressure washers, lawnmowers or garage trolley jacks, if you’re looking for spare parts to repair your equipment we can probably help you, rather than … Read more

Next-day delivery now available for bike parts

In partnership with our motorcycle parts supplier Bickers, we’re now able to offer next-day delivery* to our customers within the UK mainland. Bickers are a leading wholesaler of motorcycle parts and accessories in the UK and have now made available to us a new direct delivery service, where they will ship orders direct to customers … Read more

Delays to post bound for Australia & New Zealand

We previously advised that our regular international post operator Deutsche Post had suspended their services to many countries worldwide owing to the current Covid-19 pandemic. We do post a large number of items bound for our customers in Australia and New Zealand, so while Deutsche Post have been unable to accept any mail packets or … Read more