Questions often asked of us!
While we love to hear from customers, both prospective and new ones, sometimes there are a lot of times when we are answering the same questions over and over again!…
While we love to hear from customers, both prospective and new ones, sometimes there are a lot of times when we are answering the same questions over and over again!…
We are aware of issues we have been experiencing recently which will have meant that shoppers may have problems ordering direct from our arks4cooling and arksglobalshop websites. On occasions, both…
Following the introduction of new rates on our account with DHL from 1st January 2024, we have taken the opportunity to review the shipping costs that we charge to our…
We're excited to announce we will shortly be launching our own range of quality aircon components! Following a buoyant summer season for aircon product sales this year, we've carefully identified…
In this golden age of ecommerce, where platforms such as eBay and Amazon have made things 'really easy' for buyers to make purchases, it is indeed still quite remarkable how…
It was announced last week that due to a 'cyber-attack', systems used by Royal Mail in the UK for processing and dispatching of international mail items were taken down, and…
It was announced last week that the Communication Workers Union (CWU) had notified Royal Mail that it was calling on its members who collect, sort and deliver parcels and mail…
In 2020 the AVA Quality Cooling company was acquired by Nissens, and in 2021 the two UK operations were merged, with Nissens UK relocating to AVA's UK warehouse in South…
For the past few years now, most of our international mail packets and parcels have been dispatched from the UK with Deutsche Post, via the DHL Globalmail service. Following a…
In case anyone missed that particular memo, the UK left the European Union (EU) on 1st January 2021 and became a 'third country'. From the same date also, it became…